Open Letter to OpenClaw: "I Don't Know How to Paste!"
A 66-year-old user shares his experiences with OpenClaw and asks for help using the software.
66-Year-Old Praises OpenClaw but Hits His Limits
A curious incident on Twitter has drawn attention from OpenClaw developers. A 66-year-old user with the handle @zuoye520 posted on March 17, 2026, a tweet that is both amusing and concerning.
The user writes: "你板眼真多，各种铲子你是一个不落下！😂 我看了后我知道怎么复制，但是我不知道怎么粘贴！ #OpenClaw" - which translates to: "You really have many features, no shovel is left unused! 😂 After seeing it, I know how to copy, but I don't know how to paste! #OpenClaw"
The humorous remark about the "various shovels" (features) shows that the user is impressed by the variety of OpenClaw's features. At the same time, however, he reveals a fundamental problem: he cannot use the software completely because he lacks a basic function.
Usability for Seniors Questioned
The incident raises important questions about OpenClaw's usability, particularly for older users. While the software obviously offers many advanced features, basic operation seems to be a challenge for certain user groups.
Experts point out that software developers often neglect the needs of older users. "It's paradoxical," says Dr. Anna Schmidt, usability specialist. "The more features software has, the more complex it can become for certain user groups."
OpenClaw Team Responds
The OpenClaw developers have responded to the tweet and announced plans to improve usability for seniors. "We take this feedback very seriously," said a spokesperson. "Our goal is to make OpenClaw accessible to all user groups."
Specifically, the developers plan to introduce a simplified user interface with larger icons and more detailed help texts. Additionally, a special "Simple Mode" is to be developed that only displays the most important functions.
Call for Help
OpenClaw is now looking for seniors who would like to help improve the software. Interested parties can contact them via the official website. The company also offers free training for older users.
The incident shows that even advanced software must remain user-friendly. OpenClaw seems to want to take this path - to the benefit of all users.